ISO certification
ISO 9001
Quality management
Better processes, consistent quality and more satisfied customers. ISO 9001 provides a framework for systematic quality management.
What does ISO 9001 involve?
ISO 9001 is a standard for quality management systems. It helps organisations meet customer needs and applicable requirements while developing products, services and working processes.
The standard is based on continual improvement: plan, do, check and act. The organisation sets clear objectives, assesses risks and opportunities, and monitors results.
An ISO 9001 management system can help make quality part of everyday work. Certification involves assessing the system against the requirements of the standard.